Shipping & Delivery

Currently, ZEN MATCHA JP ships internationally only.
All orders include free worldwide shipping — no extra charges at checkout.

📦 Shipping Fees
Domestic (Japan): Temporarily suspended
International: Free shipping is included in all prices.

🚚 Carrier & Tracking
Matcha: Shipped from Japan via EMS (with tracking)
Apparel (T-shirts, etc.): Shipped separately by Printful from international fulfillment centers

✨ Please note: Matcha and apparel items are shipped separately, and may arrive on different days.

📅 Dispatch Time
Orders are usually shipped within 7–14 business days.
Once your order is dispatched, you will receive a confirmation email with tracking details.

🌍 Customs & Import Duties
International shipments may be subject to customs duties or import taxes, depending on your country's regulations.
These fees are the responsibility of the customer.

If you have any questions, feel free to contact us:
📧 info@zenmatcha.jp